Morley Talent Partners
Roles

Clinical Operations Manager

Southbank Health · Melbourne, VIC · Hybrid · Manager

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Role requirements

Drafted from the job description, confirmed by you.

Drafted
Mandatory
  • Operational leadership of a multi-site clinical team
  • Accreditation and compliance ownership (NSQHS)
  • Rostering and workforce planning at scale
  • Budget accountability above $2m
Desirable
  • Change management experience
  • Nursing or allied health background

Client questions

Questions the client wants put to every candidate. Asked verbatim, then assessed against the CV claim or requirement they target.

Q1Must askAdded by Priya Raman · Southbank Health

We are moving to a single rostering platform across all four sites next year. Have you led a system migration of that kind, and what went wrong?

Checked against: CV claim: 'Implemented a workforce planning system'

Q2Must askAdded by Priya Raman · Southbank Health

What is the largest financial delegation you have personally held, and who approved spend above it?

Checked against: JD requirement: budget accountability above $2m

Q3Ask if time allowsAdded by Neil Morley · Morley Talent Partners

How would you handle a serious clinical incident reported to you at 6pm on a Friday?

Checked against: JD requirement: after-hours escalation ownership

Cross-checkedEach answer is compared with the CV claim and the job requirement the question targets.
Must-ask questions are always put to the candidate, even if the topic came up earlier. If an answer does not establish what was asked, one follow-up is permitted before the subject is recorded as an anomaly.

Interview plan

A simplified view of the plan every candidate in this role will follow.

Blueprint
Target duration
30 minutes
Questions
7–9
Starting difficulty
Standard
Stages
OpeningExperienceRole evidenceBehavioural / situationalRisk clarificationClient questionsClosing
Where questions come from
Job description35%
CV claims25%
Client must-ask questions15%
Competency rubric15%
Adaptive follow-up10%
Competency priority
Multi-site operational leadershipCritical
Accreditation and compliance ownershipCritical
Budget accountabilityCritical
Workforce planning and rosteringHigh
Change managementMedium
May remain untested within 30 minutes: Clinical governance reporting, Capital procurement. These will be reported as Not Tested rather than scored as absent.
Interview settings
Mode
Hiring manager
Duration
30 minutes
Difficulty
Standard
Finishing allowance
Up to 10% over the selected duration to finish naturally
Closing reserve
4 minutes
Follow-up depth
One follow-up per subject — two attempts in total, then recorded as an anomaly
Assessment version
v2.4
CV claims to validate
  • Delivered a $3.4m operating budget
  • Led NSQHS accreditation
  • Implemented a workforce planning system

Claims not reached in the interview are reported as Not Probed. A claim that stays unclear after one follow-up is reported as an anomaly, not as a failure.