Hannah Reid
Clinical Operations Manager · Southbank Health · 29 Jul 2026, 10:42 AEST · 32 min · Hiring manager
Strong multi-site operational evidence with clear personal accountability for accreditation and budget. Change-management depth is adequate but not extensively tested.
- Direct span of control over 96 FTE across four sites (Q1)
- Owned three NSQHS standards and reduced recommendations from seven to two (Q2)
- Held a $3.4m cost centre and corrected a 6% agency overspend (Q3)
Framed as areas to check, not predictions.
- Change-management experience was tested only at a supporting level (Q6)
- No evidence gathered on capital or procurement exposure — not required by the role
- Probe a multi-year change program end to end
- Test escalation behaviour with an executive stakeholder
AI output is a recommendation. The decision stays with you.
- Voice-only session — no typed or pasted answers possible
- Single continuous session
- Connection00:00Session started, microphone verified, browser stayed in focus throughout.
- Long silence18:4414 second pause before answering Q6. Within normal thinking time.
Tab changes, window focus, keyboard and paste activity are captured with the candidate’s prior consent. They are prompts for human review, never proof of misconduct, and never cause an automatic rejection.
2 must-ask questions supplied by the client were put verbatim.
What is the largest financial delegation you have personally held, and who approved spend above it?
We are moving to a single rostering platform across all four sites next year. Have you led a system migration of that kind, and what went wrong?
One interview, several audience-specific outputs.
Candidate coaching content is never included in recruiter or client outputs.