Hannah Reid

Clinical Operations Manager · assessed 29 Jul 2026, 10:42 AEST · reviewed by Neil Morley, Morley Talent Partners

Progress

Strong multi-site operational evidence with clear personal accountability for accreditation and budget. Change-management depth is adequate but not extensively tested.

Requirement coverage92%

Three strongest demonstrated capabilities

Direct span of control over 96 FTE across four sites (Q1)
Owned three NSQHS standards and reduced recommendations from seven to two (Q2)
Held a $3.4m cost centre and corrected a 6% agency overspend (Q3)

Areas still requiring validation

Change-management experience was tested only at a supporting level (Q6)
No evidence gathered on capital or procurement exposure — not required by the role

Your questions

Asked verbatim, in your words, during the interview.

What is the largest financial delegation you have personally held, and who approved spend above it?

Strong

$50,000 per transaction, with anything above that going to the general manager. I held that delegation for three years across the four sites…

We are moving to a single rostering platform across all four sites next year. Have you led a system migration of that kind, and what went wrong?

Acceptable

We replaced a paper roster with Kronos across three sites. Data migration was the problem — historical leave balances came across wrong and we ran a manual reconciliation for six weeks…

Your decision on this candidate

Tell the agency what you decided and why. It takes about twenty seconds, it stops the same mismatch recurring on the next shortlist, and it is what lets anyone check whether these assessments are actually predicting well.

What drove that? Choose any that apply.

Anything else the agency should know

Sent to Morley Talent Partners. Recorded 30 Jul 2026, 16:10 AEST. They will record the final outcome against this candidate so the next shortlist for this role is better targeted.

Your debrief is shared with the agency, not with the candidate. If you disagree with the assessment, say so — disagreements are the most useful thing in here.

Role requirements and evidence

Multi-site operational leadership Four sites, 96 FTE, four direct reports.	Demonstrated Confidence High
Accreditation and compliance ownership Owned standards 1, 2 and 5; measurable improvement.	Demonstrated Confidence High
Budget accountability $3.4m cost centre; closed 1.2% under budget.	Demonstrated Confidence High
Workforce planning and rostering Central rostering model with published fill-rate data.	Demonstrated Confidence Medium
Change management Described sequencing approach; no full program example.	Partially demonstrated Confidence Medium
Clinical governance reporting Not reached within the selected duration.	Not tested Confidence Low