Platform administration
Service health
Operational failures must preserve candidate progress and communicate clearly to the user.
Interviews in progress
17
Reports queued
4
Average wait 4 min
Failed deliveries
3
2 retrying, 1 needs credentials
Open incidents
0
Services
| Service | Status | Availability |
|---|---|---|
| Interview sessions | Operational | 99.98% 30-day |
| Speech services | Operational | 99.94% 30-day |
| Report generation | Degraded — queue 4 min | 99.71% 30-day |
| Integration delivery | Operational | 99.90% 30-day |
| Backups | Verified 30 Jul 02:10 | Daily, restore tested weekly |
Recent incidents
Report queue backlog
28 Jul · Reports delayed up to 9 minutes for 40 minutes
All interview progress preserved
Speech provider latency
22 Jul · Slower question playback for 12 sessions
Sessions paused and resumed; no candidate progress lost
Where a session is interrupted, progress is preserved and the gap is reported honestly in the assessment.