Platform administration
Service overview
Commercial operations, service reliability and governed support — separate from customer workspaces.
Organisations
14
9 agencies · 5 employers
Interviews this month
612
+31% on June
Variable cost per interview
$1.84
LLM, speech and storage
Failed deliveries
3
Across 2 organisations
Organisations
| Organisation | Type | Plan | Users | Interviews | Status |
|---|---|---|---|---|---|
| Morley Talent Partners | Agency | Professional | 8 | 163 | Active |
| Southbank Health | Employer | Business | 4 | 51 | Active |
| Kestrel Recruitment | Agency | Trial | 2 | 6 | Trial — 9 days left |
| Northline Group | Employer | Business | 6 | 0 | Onboarding |
Assessment governance
Prompt, rubric and assessment versions are benchmarked before release.
Assessment v2.4
Benchmarked against 40 reference interviews
Released
12 Jul 2026
Assessment v2.5
Ownership detection tuning · 22 of 40 complete
In benchmark
—
Rubric: Healthcare operations
Approved by product governance
Released
02 Jul 2026
Support access
Time-limited, reason-based and audited.
K. Doyle → Kestrel Recruitment
Invitation not received — ticket 4482
Expires in 3h 12m
R. Naidu → Southbank Health
Report delivery failure — ticket 4479
Expired 29 Jul
Support staff have no routine access to candidate data. Every session requires a reason and expires automatically.
Service health
Interview sessionsOperational
Speech servicesOperational
Report generationDegraded — queue 4 min
Integration deliveryOperational
BackupsLast verified 30 Jul 02:10